Whoapp Somali Privacy Policy

Last Updated: June 5, 2025

1. Introduction

Welcome to Whoapp Somali ("we", "our", or "us"). We are committed to protecting your privacy and handling your personal information with transparency. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at whoappsomali.site.

By accessing or using our service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

When you register an account, we collect:

  • Name, username, and email address
  • Profile picture and biographical information
  • Account credentials (hashed passwords)

2.2 Content Information

When you create content, we store:

  • Uploaded videos and thumbnails
  • Post titles, descriptions, and tags
  • Comments and replies

2.3 Usage Data

We automatically collect:

  • Viewing history and watch time
  • Interactions (likes, shares, saves)
  • Device information (browser type, IP address)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information to:

  • Provide and maintain our service
  • Personalize your experience
  • Improve platform functionality and content recommendations
  • Communicate with you about updates and security alerts
  • Enforce our Terms of Service and community guidelines
  • Prevent fraud and ensure platform security

Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your data based on:

  • Consent: When you voluntarily provide information
  • Contractual Necessity: To fulfill our service obligations
  • Legitimate Interests: For platform improvement and security
  • Legal Compliance: When required by law

4. Data Sharing and Disclosure

4.1 Service Providers

We share information with trusted third parties who assist us in:

  • Hosting and infrastructure (Supabase)
  • Analytics and performance monitoring
  • Customer support services

4.2 Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes
  • Protect our rights and property
  • Prevent harm to users or the public

4.3 Business Transfers

In case of merger, acquisition, or asset sale, user information may be transferred as a business asset.

5. Data Retention

We retain your information only as long as necessary:

  • Account information: Until account deletion request
  • Content: Until deletion by user or for legal compliance
  • Usage data: Typically 12 months for analytics

You may request deletion of your data at any time (see Section 7).

6. Data Security

We implement industry-standard measures to protect your information:

  • Encryption of data in transit (SSL/TLS)
  • Secure password hashing
  • Regular security audits
  • Access controls and authentication protocols

Despite these measures, no internet transmission is 100% secure. Please use strong passwords and enable two-factor authentication where available.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access: Request copies of your personal data
  • Rectification: Correct inaccurate information
  • Erasure: Request deletion of your data
  • Restriction: Limit processing of your data
  • Portability: Receive your data in a structured format
  • Object: Object to certain processing activities
  • Withdraw Consent: Revoke previously given consent

Exercising Your Rights

To make a request, please contact us at cabdiwaaxidsiciid100@gmail.com. We will respond within 7 days and may require identity verification.

California Privacy Rights (CCPA)

California residents may request disclosure of data categories shared with third parties for direct marketing purposes.

8. Cookies and Tracking Technologies

We use cookies and similar technologies for:

  • Authentication and session management
  • Preferences and settings storage
  • Analytics and performance monitoring

You can control cookies through your browser settings, but disabling them may affect functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place, including:

  • EU Standard Contractual Clauses
  • Adequacy decisions for recipient countries
  • Data protection agreements with service providers

10. Children's Privacy

Our service is not directed to children under 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.

Parents or guardians who believe their child has provided personal information should contact us immediately.

11. Changes to This Policy

We may update this policy periodically. We will notify users of material changes through:

  • Email notifications (for account holders)
  • Platform announcements
  • Updated "Last Updated" date

Your continued use after changes constitutes acceptance of the revised policy.

12. Contact Information

For privacy-related inquiries or requests, please contact our Data Protection Officer:

Whoapp Somali Privacy Team
Email: cabdiwaaxidsiciid100@gmail.com

For EU-specific concerns, you may also contact your local data protection authority.